Here is what some of our customers have to say about us:
Just wanted to take the time to say thank you to entire Marblex team for such outstanding customer service! Starting with you and concluding with the delivery guys and installers, everything was top notch. I will definitely recommend Marblex to anyone looking for countertops.
We LOVE our new countertops. The installation went really smoothly yesterday, on par with the rest of our experience associated with Marblex. You’ve all been fantastic to work with. True professionals and wonderful all around. . . . I love the section of marble you picked for the bathroom vanity. You obviously took care in determining what part to take and it looks absolutely wonderful.
Thanks so much. Kathy and Santiago T.
To the Marblex Team:
My husband and I recently had some granite installed by Marblex, and I’d like to express our sincere thanks and appreciation for the terrific job done by everyone involved. Even though ours was a relatively small job, the overall process could not have gone more smoothly, beginning with Marta, our sales consultant; precise measuring by Nathan; scheduling with Yair; and ending with a flawless installation by Jay and his assistant. Everyone we dealt with was extremely competent, professional and friendly. We love the beautiful results and would highly recommend Marblex to anyone looking for a company to do stone work. Many thanks to the entire Marblex Team!
We actually went with Marblex despite them being more expensive than the competition. Now that we have the counters in our home, we are happy with our decision, here’s why:
– Marblex was very professional and I felt they were the most competent of the other vendors we worked with. I wasn’t concerned about their ability to deliver a quality product installed very professionally. The representative was engaged with us and not distracted the way some other vendors were.
– Marblex was the most informative and communicated best. They educated us on our various choices and consulted us through the process with things we didn’t know but are glad we learned.
– Marblex was reasonable and accommodative. They worked with us on price/value when there was a significantly cheaper alternative. Later in the process, we had to make a last minute change before cutting, and since we bought a slightly smaller piece, they credited us the amount we didn’t use instead of trying to hold us to the original sizing/pricing.
– Marblex has been in business a while and I believe they will be around to provide support down the road if something were to happen with the countertop.
– The installation was flawless and the stone is in pristine condition. The seams, cutouts, and edges look like they should. Even a tricky edge under a window fits perfectly.
The only downside was a slightly higher price, but after working with Marta (our rep), we went with Marblex because we wanted to have a great deal of confidence in our vendor and we didn’t find that elsewhere. In the end, we feel great about our decision. Thank you Marta for your excellent guidance!
Wow!!! Amazing job my friend. I came back to the house after work to see one of the most beautiful fireplaces I have ever seen. Amazing work, excellent detail and construction. A very sophisticated piece of art. Thank you so much. Superb performance by all. You were a pleasure to work with. Very competent with excellent design style. Everyone that I met at Marblex had a wonderful sense of customer service and friendliness. There’s a reason you guys are the best.
Thanks again for everything. Take care, Ozzy. We Look forward to working on future projects.
– A happy customer
Dear Mr. Uygur…
I am pleased to write this letter of appreciation to you and MARBLEX for the great job on our kitchen renovation. The black and gold granite selected for our kitchen renovation is just plain stunning…As you are aware, we have recommended MARBLEX to several of our friends and we have exchanged similar stories. You and your firm are to be commended for providing such excellent product, qualified installers, and superb customer support. We may not do another kitchen renovation like this again, but I can assure you if we do, our first stop will be MARBLEX.
I just placed this review on Houzz.com for you…
“Marblex has provided materials, fabrication and installation for several projects. I started working with them in 2007. I find them to be company I go to when I know the job needs to be completed well with the best materials. They are exceptional when working with my clients and me to select the best materials for a project. They have gone out of their way and have a great attitude. I highly recommend them and encourage others to use them. They are a great resource.”
Keep up the good work.
Murat & Mete’…
Thank you for surpassing all my expectations — meaning your: vision, beautiful lay out, practical design, attention to every detail, quality of material, implementation/construction, and responsiveness – being reachable! Your creation and transformation of the entrance hall is simply awesome!
Dear Christina and Marblex Staff:
Thank you! That statement sounds so simple, but encompasses so much sincere appreciation! It’s a heartfelt “thank you” for making our experience with Marblex such a pleasant one, and for the one-of-a-kind, special, and very professional services provided. Additionally, the dedication, work-ethic, and true craftsmanship that very obviously went into finishing the top, was outstanding and exemplary of the quality of the products and workmanship you provide, as evidenced in your showroom alone. In the grand scheme of things, I’m sure that our request was quite small, but you never made us feel that way–quite the opposite. Your kindness, patience, and very valuable assistance made what was a rather small purchase seem very important. We were treated with such warmth, and you and your entire staff showed us respect and genuine interest, making us feel very special. The end-result is a finished product of “museum-quality”, and one that we will care for, proudly display, and share with many others. You’ve made this small dresser a piece that will be lovingly handed down, generation to generation. Christina, Marblex and its employees exemplify the finest, Old-World quality of workmanship, professionalism, and sincere courtesy just not found in many establishments these days. You all have made us extremely happy, and we will gladly share our experiences with many others. God bless you for all what you did for us.
– Janet and Ray Meisels
I just want to thank you for the wonderful experience that Frank and I had working with you and with MARBLEX! The care, efficiency, and timeliness with which the entire process took place over a relatively short time is impressive and I couldn’t be happier with our new countertops. I absolutely love them. The installers did a wonderful job removing our old countertops and placing them outside the house, and the care and preciseness with which they matched the seams and the backsplash is equally impressive. The walls were not damaged — you can’t even tell — and the new caulking (or whatever you call it) matches the color of the walls perfectly. As you can tell, I am very happy with the service and product — and I thank you for your help with making it happen! I will certainly refer any friends and colleagues to MARBLEX and will return myself should we have future projects.
I am such a happy customer. I was recommended to you by the contractor Dale Mitter and Cindy Schneider. I didn’t look anywhere else. When we came to the showroom Murat helped us and made it a very pleasurable experience. Tom was also very helpful. Scott’s measurements were perfect. Alex came this morning at 8 am and he took charge and did a magnificent job. The counter tops are gorgeous. He demolished the old ones and took them away and even cleaned up all of the mess. What a nice experience. I would be very happy to be a reference for anyone that requires one. How proud you must be of all of your employees. Thank you for making this such a great and positive experience.
-Arlene and Gary A.
The marble and granite countertops are gorgeous! Your installers were very professional and pleasant to deal with. Tuba was marvelous…her advice has produced a kitchen more beautiful than I imagined it would be. Antonio came very quickly and solved a problem of a too small hole when the plumber was here. He was very quick to access the situation and fix the problem. I look forward to dealing with your company in the future when I renovate bathrooms. Thank you for everything!
The granite powder room vanity top was installed this morning and it looks fabulous. Incredible really. I am so pleased. The walls have the first coat of blue paint on them and the Volga Blue “spots” look brilliant. Truly a smashing effect! Thank you for your suggestions. I also want to comment on the ease of the entire process from the selection through measuring to the installation. Everything went seamless and I could not be happier. I’ll be back for the wine bar and also my master bathroom. Not sure when, as construction has its own timetable. I actually went into this project thinking I was only doing cosmetic improvements…what a laugh now!
Thank you for doing such an exceptional job on the installation of my granite countertop, floor, and large center back splash. If I were handing out grades, it certainly rates an A+. MARBLEX and you went beyond all of my expectations, including meeting all schedule installation dates.
– David B.
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